Terms and Services – Hinata Nursery
1. Introduction
Welcome to Hinata Nursery. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.
2. Orders and Payments
- All orders placed are subject to availability and confirmation.
- Payment must be completed before shipment. We accept credit/debit cards, bank transfers, and digital wallets.
- Orders cannot be canceled or modified after shipment.
3. Shipping and Delivery
- We offer nationwide shipping within India.
- Free Shipping on prepaid order above Rs 699
- Delivery times vary from 2-5 business days, depending on location.
- Hinata Nursery is not responsible for delays caused by courier services or unforeseen circumstances.
- Once your order is shipped, you will receive a tracking number via email or SMS to monitor its progress.
4. Returns and Refunds
- If you receive damaged or incorrect products, notify us within 24 hours for a refund or replacement at support@hinatanursery.com along with unboxing video/images for us to process the complaint.
- Returns are accepted only for unused products in original packaging.
- Customers are responsible for return shipping costs unless the issue is due to our error.
5. Product Care and Liability
- We provide basic care instructions for all plants and seeds.
- Hinata Nursery is not responsible for plant growth outcomes, as environmental factors may affect results.
- Users are responsible for following planting and care guidelines properly.
6. Privacy Policy
- We respect your privacy and ensure that personal information is kept secure.
- Your information is used only for order processing and customer support.
- More Visit : https://hinatanursery.com/privacy-policy/
7. Amendments to Terms
- Hinata Nursery reserves the right to update these terms at any time.
- Continued use of our website constitutes acceptance of the updated terms.
For further inquiries, please contact our customer support team.